How to Register, Log In & Verify Your BC Game Account

The mobile app registration follows the same core steps as the website, but is optimised for smaller screens with a simplified layout. If you have already downloaded the app, follow these steps to create your account.

1. Open the App: Launch the BC Game mobile app on your Android or iOS device.
2. Tap Sign Up: Locate the registration button on the home screen and tap it to begin the sign up process.
3. Select a Registration Method: Choose to register using your email address, phone number, or a linked social account such as Google or Telegram.
4. Enter Your Details: Provide the required information including your credentials, a strong password, and your preferred currency. Confirm your account through the verification code or link sent to your contact details.
5. Complete Setup and Log In: Once confirmed, your account is active. Log in with your credentials to start depositing and placing bets.

Before you create an account, there are specific conditions you must meet to use this platform legally and responsibly. These rules apply to all users in Pakistan and are enforced to protect both you and the platform. Accounts that do not meet these requirements may be restricted or closed. Review the following requirements carefully before proceeding with sign up.

1. Age Requirement: You must be at least 18 years of age to register. Underage gambling is strictly prohibited.
2. One Account Per Person: Each user is permitted to hold only one active account. Duplicate accounts are not allowed and may result in suspension.
3. Accurate Personal Information: All personal details you provide during registration must be truthful and match your official identification documents.
4. Valid Contact Details: A working email address or phone number is required for account activation and ongoing communications.
5. Identity Documents for Verification: You must be prepared to submit government-issued identification when requested as part of the account verification process.

Account verification is required to confirm your identity, protect your account from unauthorised access, and ensure your withdrawal requests are processed without delays. For Pakistan users, completing verification also ensures full access to all deposit and payout methods available on the platform. You can begin the verification process from within your account settings.

1. Identity Verification (KYC Level 1): Upload a clear copy of a government-issued photo ID such as your CNIC, passport, or driving licence.
2. Address Verification (KYC Level 2): Provide a recent utility bill or bank statement that shows your full name and residential address, issued within the last three months.
3. Selfie Confirmation: Submit a selfie holding your ID document as instructed in the verification portal within your account.
4. Document Review: The platform reviews your submitted documents. This process typically takes up to 24 hours. You will be notified of the outcome via email or in-app notification.
5. Verification Approved: Once approved, all withdrawal limits are lifted and your account is fully active for all financial transactions.

Logging in to your account is a quick process that gives you immediate access to your game history, active bonuses, and funds. Follow the steps below to sign in.

1. Open the Login Page. Click the login button located at the top of this page to access the BC Game sign in screen.
2. Enter Your Credentials. Type in the email address or phone number you used during registration, followed by your password. If you registered via a social account such as Google or Telegram, select the corresponding option and complete the social account login.
3. Complete Two-Factor Authentication (If Enabled). If you have two-factor authentication active on your account, enter the one-time code sent to your registered email or phone number.
4. Access Your Account. After successful authentication, you will be directed to your account dashboard where your balance, bonuses, and game options are available.

After completing sign up, you are eligible to claim the welcome bonus offered on the platform. Both casino and sports betting players in Pakistan can benefit from the same offer structure. The bonus activates upon your first qualifying deposit.

To claim your bonus, make sure you opt in during the deposit process. Wagering requirements must be completed before bonus winnings can be withdrawn.

Most registration issues are easy to resolve once you identify the cause. Below is a list of frequent problems users encounter and what you should do to address each one.

• Problem: Email not received after sign up | Solution: Check your spam or junk folder. If the email is not there, request a new confirmation link from the login page or contact support;
• Problem: Phone number already in use | Solution: You may have registered previously. Try the password recovery option or reach out to customer support to retrieve access to your existing account;
• Problem: Registration form not submitting | Solution: Clear your browser cache or try a different browser. On the app, ensure you have the latest version installed;
• Problem: Entered incorrect personal details | Solution: Contact support immediately with the correct information. Do not attempt to create a second account as this violates platform rules;
• Problem: Country or region not selectable | Solution: Confirm your location settings are accurate. If the issue persists, contact live support for assistance specific to your region.

If you have forgotten your password, you can reset it in a few steps directly from the login page. Multiple recovery options are available depending on how you registered.

1. Go to the Login Page: Open the login screen on the website or mobile app and click the “Forgot Password” link below the sign in form.
2. Choose Your Recovery Method: Select recovery via email or phone number. If you registered using a social account such as Google or Telegram, use that account’s own password recovery process.
3. Enter Your Registered Contact Details: Type in the email address or phone number linked to your account. A password reset link or code will be sent to you.
4. Follow the Reset Instructions: Click the link in your email or enter the code from your SMS. You will be directed to a page where you can create a new password.
5. Log In with Your New Password: Once the new password is set, return to the login page and sign in to your account using your updated credentials.

You may choose to close your account for personal reasons such as responsible gambling decisions or a change in preference. Before proceeding, ensure all pending withdrawals are completed and your balance is cleared.

1. Log In to Your Account: Sign in and navigate to the account settings or profile section.
2. Locate the Account Closure Option: Look for the account management or security settings area. Some platforms require you to submit a formal request through the support channel.
3. Contact Customer Support: If no direct deletion option is visible in your settings, submit a written request to the support team via live chat or email stating your intent to close the account permanently.
4. Confirm Your Identity: You may be asked to verify your identity before the deletion is processed to ensure the request is made by the account holder.